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Unified Collaboration suite is a web collaboration platform, which enhances the user experience of online communication with real time collaboration. The key features of Unified Collaboration suite helps organizations to fulfil their business communication needs without geographical distance being a hindrance. These features include:

  • VoIP
    With the Voice over IP feature, the participants in a conference can communicate effectively with real time audio.
     
  • Application sharing
    The presenter can share his/her desktop or application and the participants can see it. A specific window or even portion sharing is also supported, which gives the presenters ample choices to choose the best sharing option.
     
  • Video Over IP
    Video over IP feature turns a virtual conference/class room to a real conference/class room. The participants can see the other participants and/or the presenter and the virtual conference feels to be more real.
     
  • Whiteboard
    The presenter can exchange his ideas with the participants in an effective way. Whiteboard feature allows the presenter to illustrate and explain in a simple, easy to understand sketches and diagrams.
     
  • Text Chat
    Text chat feature enables the participants to send instant messages, which improves the real time communication the participants can have.
     
  • File Transfer
    Without waiting to receive a document in the mail box, the participants can receive it now in an easy and fast way. With instant file transfer, a presenter can send files to the participants, with a few clicks.
     
  • Text Message
    This provides one of the best ways to communicate with someone who hasn't yet joined the conference or signed-in.
     
  • VoiceMail
    With the VoiceMail feature, voice messages can be sent to someone who hasn't yet joined the conference or signed-in. This provides fast and efficient way of communicating the messages to the intended persons.

Unified Collaboration suite has a fully modular architecture. It is structured in way that, easy customization is possible. Hence it enables to build solutions with only the necessary features to cater to a particular business need. This modularity gives organizations to 'pick-and-choose' the features and then build the solution that meets their requirements. Unified Collaboration suite thus helps in providing tailored technology solutions to businesses. This makes it an undeniable choice to application developers and OEM partners.

The following block diagram represents the main building blocks of Unified Collaboration suite.

The Unified Collaboration Server and its components are installed in a central location. The client part resides in each of the individual user machines, and has a GUI through which the users interact. The other modules in the client part, provides the users with the different features supported by the suite and communicates with the server and thus provides a true web collaboration platform.

Organizations are no longer constrained by distance or the type of communication used for realizing their various business needs. The Unified Collaboration suite, with its key features, brings in a technological convergence, where online communication and collaboration can be achieved with a single platform.


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